General Delivery Times range from 10 to 21 days depending on the item and availability. If an item is back-ordered the shipping time delay will be longer and you will be notified. Many of the items are in stock while others are Native Made and sent as they are ordered. Please contact us if concerned about how long it will take to ship.
Our goal is to get you the best shipping prices whenever possible. Zip code, weight and size of package will effect shipping prices.
Shipping Service is though UPS to continental USA.
Product returns and Refund Policy:
On Wings of Light offers a 100% customer satisfaction policy. If for any reason an item is unsatisfactory, the full sales price, minus S&H will be refunded once the product is returned unused and unmodified and in a re-sellable condition within 14 days of receipt, unless other arrangements have been negotiated.
**If an item is listed as having free S&H and is being returned for something other than defect or other responsibility on the part of the seller, the S&H costs paid by the seller will be deducted from your refund**.
You must contact us before returning an item, no exceptions will be made on this requirement. Contact: info@onwingsoflight.com or phone at 1-888-234-2556.